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Assistive Technology Australia

Hours opening to Public

9am to 4pm
Monday to Friday except public holidays

Assistive Technology Australia Services Brochures

download AT Australia Services Brochure
download AT Australia Services Brochure (in plain English)
Directions to AT Australia
download AT Australia Livable Design Display brochure
download Guide in using the AT Australia website www.at-aust.org
download Guide in using the AT Magic database

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AT Australia Seamless Living

Assistive Technology Assessments

Seamless Living
a service of The Independent Living Centre NSW (AT Australia), is now providing Assistive Technology Assessments for some people.

WHO is it for?
NSW CHSP clients, private clients, people in rural and regional NSW, Regional NSW NDIS self-managed and plan managed participants.

HOW DO WE DO IT?
Our team of experienced allied health professionals and/ or assistive technology mentors will first seek to understand your needs and requirements for assistive technology. Then they will work with you to identify available suitable solution/s from which you are able to make an informed choice.

WHERE DO WE DO To start?
You only need to call our friendly team. We will do a screening assessment over the phone. This call will help us to plan the assessment and the venue. This may continue over the telephone or telehealth option, in our office, your home or at an AT store.

WHAT ARE OUR CHARGES?
NSW CHSP Client: co-payment of $50.00 per hour.
Private client & NSW reginal NDIS (Plan or self managed) clients: prices as per NDIS price list.
** Notes: additional travel charges may be applicable and our team will discuss and inform you during the screening.

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AT Australia Info-Line

Ask us your questions

AT Australia Info-Line is a free information service available to anyone needing advice on Assistive Technology solutions, home modifications and design ideas.

Info-Line operating hours are between 9am and 4pm. Info-Line calls made outside these hours will be attended to as soon as our staff are available.

If you have any questions, please feel free to ask one of our friendly staff:

• AT Australia on 1300 452 679
• Reception: (02) 9912 5800
• Fax: (02) 8814 9656
• Email: help@at-aust.org

We also have a range of publications suitable for a range of different needs.

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AT Australia Display

A Livable Design Display

AT Australia has built a full sized one bedroom apartment, with home modifications in situ, into the new display at Blacktown. Built to the Livable Housing Design Guidelines, showcasing assistive technology devices, involving high tech as well as simplle and good design.

Opening Hours

AT Australia Display is opened from 9am to 4pm
Monday to Friday except public holidays.

Our display centre is located at:

• Level 4 (Rooftop), Shop 4019
  Westpoint Shopping Centre
  Blacktown NSW 2148
  Enter carpark via express ramp at Alpha Street roundabout
  Open Map

Make an appointment with our Allied Health Professionals

If you would like to visit the display and talk with a therapist about advice on Assistive Technology, you can make an appointment and consult with one of our health professionals in greater depth.

We offer free advice on practical solutions to everyday problems to people with disabilities, older people, their carers and family members. This can include advice on Assistive Technology for communication, self-care and mobility as well as a range of products and design ideas to maintain or increase independence for everyday living.

To make an appointment please call:

• 1300 452 679

If we are unable to take your call immediately, please leave a message and we will call you back as soon as we can.

Visit AT Australia Display

Our display centre showcases a comprehensive range of Assistive Technology (AT) products for everyday living. People who wish to view the AT on display need to make an appointment with one of our therapists during our opening hours.

Please note: we do not sell any items, we display them for information purposes only.

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Group Tours

We run group tours for members of community organisations and student groups to provide a general overview of the types of Assistive Technology available to assist with daily living activities, communication and mobility.

We show you the latest products and innovative design ideas to help you learn how Assistive Technology products and good design can make everyday living easier.

To organise a group tour, call us on 1300 452 679.

** If you would like your Group Tour tailored to your areas of interest,
please contact our Client Services Team Support Gayani de Silva:

• Phone: (02) 9912 5800
• Email: gayani@at-aust.org

Around 10 people per group is recommended for group tours.
* There may be a fee for this service.

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Community Talks

Have us come to you

AT Australia can arrange a community visit, providing information and advice about assistive technology available to assist with activities of daily living. Activities of daily living include:

• Communication
• Mobility
• Self-care, such as Showering, Bathing and Dressing
• Food Preparation and Cooking
• Leisure and Recreation

We are able to tailor sessions to the particular needs and interests of your community group.

** To arrange a community visit,
please contact our Client Services Team:

• Phone: (02) 9912 5800
• Email: help@at-aust.org

A fee for this service applies to assist AT Australia in offering this service.

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Resources

AT Australia Services Brochure
This brochure provides information about all AT Australia services. We use it to promote our Centre. We welcome you to download and print copies. It needs to be folded for best presentation.
AT Australia Services Brochure

About >AT Australia Services in plain English
Plain English version about AT Australia services to promote our Centre. Brochure is in A4 format. We welcome you to download and print copies.
AT Australia NSW Brochure (in plain English)

AT Australia Livable Disign Display Brochure
This brochure provides information about our Livalbe Design Display. AT Australia has built a full sized one bedroom apartment, with home modifications in situ, into the new display at Blacktown. Built to the Livable Housing Design Guidelines, showcasing assistive technology devices, with high tech as well as simplle good design.
about AT Australia Livable Design Display

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Rights and Responsibilities

Know your rights and responsibilities when seeking information at Assistive Technology Australia.

and what will Assistive Technology Australia do.

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Not Happy? Please tell us

What if you are not happy with the service provided?

We strive to provide quality, unbiased information. We would like to know if you have any concerns with our services. This will help us to assist you better in the future, and to improve our service delivery.

Steps to make a complaint.