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Assistive Technology Australia

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Logging-In/Out

The help topics below are applicable only to @magic subscribers.

Where can I login?

You can login by visiting the 'login' link which is located at the very top of the website's header. This link is visible and accessible from every page of the website.

I'm having trouble logging-in, what should I do?

If you have trouble logging in, here are some things to check:

  • Incorrect E-mail Address: Your e-mail address you signed up with must be in this format: username@domain.com (or .net, .org, .edu, etc.). If you have more than one e-mail address, be sure that you're using the correct e-mail address and password combination for the account you are trying to access. Also, if your computer is set to auto-complete the e-mail, make sure it's the correct e-mail address listed.
  • Incorrect Password: If you're sure you're using the correct e-mail address, you can reset your password by visiting http://www.ilcnsw.asn.au/forgotten_password and follow the on-screen instructions. You will be sent a new password, which you can then change. This will be effective immediately.

When should I logout?

If you are using a shared computer, or a public computer you will want to logout when you are finished using @magic. This is important because your clipboards could contain sensitive information about your clients.

For security purposes, the system will automatically log you out if you close the browser window.

If you are using a private computer and wish not to login/logout you can tick the checkbox 'Keep me logged-in for two weeks'. The system will remember your login details, and you won't have to login each time you want to use @magic.

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Address

Assistive Technology Australia
(Independent Living Centre NSW)
Shop 4019 Westpoint Blacktown
17 Patrick Street
Blacktown
NSW 2148
Australia

Find Us

Shop 4019
Level 4 (Rooftop)
Westpoint Shopping Centre Blacktown
Enter car park via express ramp at the Alpha St roundabout (Map)

1300 452 679
02 9912 5800 (Reception)

02 8814 9656 (Fax)

Email: welcome@at-aust.org
Feedback:feedback@at-aust.org

Facebook: ILCNSW

ABN 44103 681 572

 

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